How can I contact RBCElectronics customer support?
You can contact our customer support team by email, phone, or through the contact form on our website. Our support team is available during regular business hours to assist you with any inquiries, concerns, or issues you may have.
What payment methods do you accept?
RBCElectronics accepts various payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. During the checkout process, you can select your preferred payment option.
Do you offer international shipping?
Yes, RBCElectronics offers international shipping to select countries. However, please note that additional fees, customs duties, and import taxes may apply. The customer is responsible for any additional charges incurred during international shipping.
How long will it take to receive my order?
The delivery time depends on your location and the shipping method selected during checkout. We provide estimated delivery timeframes during the checkout process. Please note that these are estimates and may be subject to delays beyond our control, such as customs clearance procedures or unforeseen weather conditions.
What is your return policy?
RBCElectronics has a return policy that allows you to return eligible products within a specified timeframe for a refund or exchange. Please refer to our Refund Policy for detailed information on the eligibility criteria and the return process.
Are all products on your website brand new?
Yes, unless otherwise specified, all products listed on our website are brand new and sourced directly from authorized manufacturers or distributors. We do not sell used or refurbished items unless explicitly stated.
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status and progress of your shipment through the carrier's website or our order tracking page.
Is my personal information safe with RBCElectronics?
RBCElectronics takes the privacy and security of your personal information seriously. We have implemented security measures to protect your data and follow industry best practices. For more information, please refer to our Privacy Policy.
Can I cancel or change my order?
If you need to cancel or make changes to your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, but please note that changes or cancellations may not be possible if the order has already been processed for shipment.
Do you offer any warranties on your products?
RBCElectronics honors the warranties provided by the manufacturers of the products we sell. The specific warranty details can vary by product. If you encounter any issues with a product covered by a warranty, please contact our customer support team, and we will assist you in initiating the warranty claim process.
If you have any further questions or need additional assistance, please don't hesitate to reach out to our customer support team.
